How Revista Realty Went From The Content Scramble to Increased Call Volume & Faster Agent Production
- home
- How Revista Realty Went From The Content Scramble to Increased Call Volume & Faster Agent Production
How Revista Realty Went From The Content Scramble to Increased Call Volume & Faster Agent Production
- Home
- How Revista Realty Went From The Content Scramble to Increased Call Volume & Faster Agent Production
How Revista Realty Went From The Content Scramble to Increased Call Volume & Faster Agent Production
Table of Contents
Meet Revista Realty
Before: The Training Content Hamster Wheel
- Constant Content Hunt: Grabbing ideas from outside training or resources, podcasts, or industry tutorials at the last minute.
- Disjointed Focus: Switching back and forth between topics without a cohesive plan for the big picture.
- No Clear Results: Success was measured only by how the team felt and attendance, not by measurable performance outcomes.
- Leadership Drain: Every week brought the same stress: “What am I going to teach this time?”
Before it was just me looking at different trainings elsewhere. It always seemed like a scramble. It was always trying to come up with something new and keep it interesting for the team. The biggest challenge was always trying to come up with the next thing that I was going to teach on.
The Turning Point: A Structured System
- Plug-and-Play Lesson Templates: Each session came with presentations and scripts he could quickly adapt to his market.
- A Clear Roadmap: A defined sequence of milestones kept agents focused until they achieved mastery.
- Performance Benchmarks: Agents had clear targets to demonstrate in both ability and actions, which ensured accountability at every step.
Having the roadmap for the training was the biggest thing for me. Instead of scrambling, it gave me exactly where to start, where to go next, and how to loop back.
Stronger Buy-In Through Structure
The results exceeded expectations. What started as a once-a-week guided prospecting session quickly grew into four days per week, with strong agent participation and energy. Agents weren’t just showing up — they embraced the structure and the accountability that came with it.
- Roleplay Before Calls: Each session began with 15–30 minutes of practice before moving into live prospecting.
- Increased Call Volume: With everyone dialing together, call volume across the team jumped significantly.
- Agent Accountability: The group format made it easy to see who was executing — and who needed coaching to improve.
We weren’t sure if people were going to show up every day and they ended up liking the structure more than we thought they would. We started with one day a week, then two, and now we’re at four days.
Increased Production Through Consistency
- Call Volume Way Up: With accountability in place, the team dramatically increased their daily calls.
- Spotting Gaps in Performance: Tyson could quickly identify agents struggling with call flow and provide targeted coaching.
- Faster Time to Production: Newer agents ramped up faster, with one agent putting five deals under contract in just two months, a result that stood out even in a competitive market.
Call volume is way up. And we also see the people that can’t seem to make more than 10 calls in an hour…so we’re able to pinpoint people and help them and see if we can get them moving.
Depth Over Novelty: Training That Sticks
I think my biggest mindset shift was looping back and not moving on so quickly. It's making sure they get it and it takes time. They're not going to get it in one hour long training and become a master of a buyer's presentation. So I think that was my biggest shift, is not being worried about giving something new. It's like, ‘nope, this is the basics and this is what you really actually need to know.
After: More Calls. More Deals. Faster.
Once the new system was in place, the change was immediate and measurable. It quickly translated into contracts and closings, giving Tyson’s team measurable results they could celebrate. New agents, especially, were producing at a pace that exceeded expectations.
- Call Volume Skyrocketed: Guided prospecting grew from once a week to four days a week, with strong buy-in from the team.
- Deals Closed Faster: Agents ramped up production. One new agent put five deals under contract in just two months, a pace unmatched in their market.
- Relief for Leadership: Tyson no longer wasted energy creating content. With a clear system, he could focus on leading instead of scrambling.
Slowing down has actually sped us up. Instead of moving on too quickly, we loop back until they’ve mastered it, and now the deals are showing up.
The Unexpected Operational Wins
Beyond the call volume and production gains, Tyson noticed other benefits that strengthened his team’s culture and operations.
- Onboarding Consistency: Automations and templates gave every new hire a smooth, repeatable training experience.
- Stronger Agent Skills: Repetition and milestones revealed weaknesses agents didn’t realize they had, and corrected them through practice.
- Cultural Buy-In: Instead of resisting structure, agents embraced it, showing up consistently for roleplay and group prospecting.
From Scramble to Scale
Tag:
Table of Contents