WHY MOST AGENT TRAINING FAILS

(AND WHAT TO DO ABOUT IT)

By Justin Havre, Jon Cheplak & Carmen Morin

>> DOWNLOAD THE 3 STEPS TO BUILD A RESULTS-BASED AGENT TRAINING PROGRAM NOW

What You'll Get In This Playbook:

Get the proven strategies and step-by-step playbook to implement scalable, streamlined and results-based agent training on your team. The step-by-step guide includes:

  • The tool to measure the effectiveness of any team training system.
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  • The anatomy of how to build performance-based agent training.
  • 4 layers of laser focused implementation in your organization.
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